Implementation Expertise
BFC Implementation offers a comprehensive, experience-driven warehouse management system rollout led by a team with over 85 years in food distribution, providing a customized, documented project plan aligned with your ERP and warehouse needs, in-person training before and after go-live, continuous adoption tracking against ROI, and responsive 24/7 support across more than 300 implemented locations.
Implementation Expertise
A Rollout Guided By People Who've Run a Warehouse.
BFC Implementation pairs your rollout with a team that has run food distribution warehouses and guides best practices from experience, not just configured software around one. You get a documented project plan, in person training before and after go live, adoption tracked against the ROI you purchased, and support that responds promptly, day or night.
Contact an Expert See Real Results
300+
Implemented Locations
85+
Years of Food Distribution Experience
Implementation timeline
From Pre-Sales to Hypercare, and Everything After
Your WMS rollout follows a documented, sequenced plan built around your ERP, your warehouse, and your go-live date, not a generic template. Once you're live, that same plan hands off to your CSM, who keeps tracking adoption and ROI, backed by 24/7 support.
Phase 1
Pre-Sales & Scoping
Onsite Discovery
Statement of Work
Phase 2
First 30 Days
Project Kickoff
Systems &
Hardware Setup
Phase 3
Training & Readiness
User Training
Process Optimization & System Configuration
Site Readiness
Review
Phase 4
Go-Live & Beyond
Go-Live Support
Hypercare &
Success
Collaborative Partnership
Clear communication and shared ownership every step of the way.
Transparent Tracking
One shared project sheet for timelines, roles, training, and progress.
Proven Process
A repeatable, field-tested approach shaped by real-world warehouse experience.
Measurable Results
Driving adoption, performance, and ROI long after go-live.
The caliber of our implementation team
✓
They've run facilities and sat on the other side of a rollout. They understand you.
✓
They guide best practices built on years of hands-on food distribution experience, not a generic playbook.
✓
They train the trainer, building a super user on your team who can carry that knowledge forward.
You're not getting a project manager reading from a script. You're getting operators who've led a warehouse through exactly this kind of change, averaging 17+ years of food distribution experience each, across 300+ locations where our team has implemented BFC Software.
Our approach
Five Commitments Behind Every BFC Rollout
Most software vendors hand you a login and a generic project template, then go quiet until renewal season. BFC Implementations are built the other way, by a team that manages a plan and surfaces it proactively, and stays engaged long after go live. Rollouts rarely fail on the software. They fail on the people side, which is why these five commitments get as much attention as the platform itself.
We Come From the Warehouse
Our implementation team has run facilities and sat on the other side of a rollout. Combined, they carry 85+ years of hands-on food distribution experience and exposure to the ERPs you likely already run, so they know what catch weights, mispicks, and a tight delivery window actually mean, and guide best practices built on time in food distribution warehouses, not a generic playbook.
We Catch Delays Before You Do
Every rollout runs against a documented project plan with clear milestones, owners, and daily-visible progress. We don't wait for you to ask where things stand: when an issue comes up, it's logged with an owner, a corrective action, and options, not just a status update.
Remote and In Person, Before and After Go Live
Webinar-based train-the-trainer sessions prepare your team without pulling them out of the warehouse, then we support your team face to face, on site, when it matters most. Your team builds the SOPs for the new process while we guide the adaptation, and we stay engaged through go live before handing off to your Customer Success Manager (CSM) and support team.
Adoption and ROI, Tracked
Your CSM takes it from there, tracking adoption through WMS Analytics and reporting, then working with you toward the ROI you purchased it for. Quarterly business reviews keep that progress visible. Adoption isn't assumed. It's measured and managed.
Help That's Actually There
Warehouse operations don't stop at 5pm, and neither do we. When an issue comes up through the night or over a holiday weekend, you submit a ticket and we'll respond promptly, day or night.
From our customer
“
Having Kelly, someone who's used the system and understands both the warehouse and the technology, was hugely beneficial. He can translate warehouse language into tech language.
Quentin Dobson, Latina Boulevard Foods
From our team
“
Our PMs didn't learn warehouse operations from a manual. They learned it running one (as managers, directors, and VPs of operations), and several of them learned it the hard way, as the customer sitting where you're sitting today.
Fonzi Gomes, VP of Professional Services, BFC Software
Who it's for
Built for Every Role in the Rollout
A rollout touches more than one desk. Here's what Implementation Expertise means for each decision-maker involved.
Operations
Warehouse Manager / VP of Operations
✓
Training led by people who've run a shift in food distribution, not read a script
✓
A team in the warehouse for go live, not on hold from a call center
✓
A documented project plan they can see from day one
✓
Support that responds promptly when operations run into a problem
Wants a rollout that respects how a warehouse actually runs, not how a slide deck says it should.
Executive
CEO / COO / CFO
✓
Adoption data tied directly to the ROI they approved
✓
A documented plan with milestones, not open-ended timelines
✓
A partner who stays accountable after the contract is signed
✓
An ongoing partnership that outlasts the rollout
Needs proof the investment is paying off, not just a go-live date on a calendar.
IT & Technology
CIO / IT Director
✓
A project plan that surfaces risk before it becomes a delay
✓
Trained end users who don't lean on IT for basic questions
✓
Support available whenever an issue actually happens
✓
Less reliance on tribal knowledge once the team goes live
Needs a rollout that doesn't quietly become another item on the IT backlog.
Implementation Expertise
Ready to Go Live With a Team That's Been There?
Talk to an expert about what implementation, training, and support looks like for your operation.